Several of my clients are currently using surveymonkey.com to gather information important to their organizations. One has asked employees to confidentially give input to help with strategic planning for 2009. The other asked advisory committee members in which way they may be able to contribute to the program. Both saved the managers’ time by gathering needed information from participants and posting results in one place.
This is a free program or can be subscribed to for less than $20 per month to take advantage of convenient downloads and other services.
The only downside that I have experienced was using surveymonkey.com to directly email out a customer survey rather than have the client email it to customers. The one sent out by surveymonkey.com was blocked by many systems.